I was having a conversation with a company founder recently, who shared with me that when he established the business, he brought in a...

How many clients are truly loyal to your firm? You’d be surprised how huge the divide can be between perception and reality on that...

In our most recent post, we talked about the people who could pose potential problems for you when you come into a leadership role –...

When you come into a leadership role at a company, how do you honestly evaluate which people are going to be your best assets and which...

Some people in a culture are consistently the most likely to push against your initiatives as you roll them out. On the other hand, other...

See if you can quickly answer these questions: What would happen if one of your key leaders went away? What if your most prized client...

9/11. The Titanic sinking. The fall of the Soviet Union. Did anyone see any of these events coming? Doubtful. That’s why these and others...

A good friend of mine who is a management psychologist, Gail Golden, has often talked about the power and difference of using “We” as...

When a new CEO comes into the organization, the expectations are so grandiose that the person might as well ride in dressed as a knight...

In my recent post, “The 5 Scariest Words A CEO Can Say,” I touched on why “I can do it myself” is one of the most dangerous statements a...